Tasting Room & Events Manager

POSTED:  05/02/22

JOB TITLE: Tasting Room & Events Manager 
LOCATION: Great North Aleworks, Manchester, NH  
POSITION TYPE: Full-Time, Hourly, Non-Exempt   
SHIFT: Dynamic to include evenings/weekends

About the company: 

Great North Aleworks is an award-winning production craft brewery in Manchester, New Hampshire. We are currently the 3rd largest craft brewer in the state, with a 3-vessel 20-barrel DME brewhouse, Wild Goose/Ska Fabrication packaging line, comprehensive quality program, and 2,600 square foot tasting room with outdoor patio. 

Great North Aleworks maintains a fanatical devotion to quality, family, and company culture. We are in our sixth year of production and are widely distributed in New Hampshire. Our tasting room is open Thursday through Sunday. We host recurring monthly events, weekly live music, and private events.  

About the position:  

As Tasting Room & Events Manager you will be responsible for overseeing the day-to-day operations of the Tasting Room and for co-ordination and promotion of special/private events. Responsibilities include:

• Schedule, manage, and direct Tasting Room staff
• Train Tasting Room staff on policies, procedures, SOP’s
• Create/adjust work flow so that the Tasting Room functions efficiently
• Coordinate draft line cleaning & maintenance
• Track keg & can inventory and monitor inventory rotation for the Tasting Room
• Coordinate with Production & Marketing Manager to forecast pilot batch needs based on rotation of styles and estimated depletion
• Maintain inventory for Tasting Room online store for merchandise & beer
• Assist in money handling, closing out of daily sales and cash drawers
• Respond to requests and meet with customers for planning private events
• Maintain & expand listings of potential vendors including caterers, food trucks, musicians, etc.
• Act as liaison of charitable program working with local non-profits to host events and highlight organizations
• Manage live music bookings
• Participate in weekly planning meeting to forecast social media postings & work with Marketing team to provide media for use in posts
• Perform weekly inventory and ordering of Tasting Room kitchen & janitorial supplies
• Keep kitchen recipe & food prep SOP’s updated
• Ensure Tasting Room and kitchen are kept clean and organized
• Keep retail area stocked and organized
• Work with Marketing and Ownership to decide upon new retail items for purchase
• Work with vendors to order, approve, and purchase new retail items

Successful candidates will have the following qualities: 

• Excellent time management and organizational skills
• Ability to prioritize and manage multiple tasks simultaneously
• Self-motivated with a keen attention to detail
• Willingness to assist with tasks outside key responsibilities
• Communicate effectively with team and customers
• Flexibility to work in a rapidly changing environment

Requirements: 

• Previous experience in brewery or hospitality industries
• Positive & fun attitude
• Attention to detail
• Genuine enthusiasm for craft beer
• Availability to work when Tasting Room is open
• Proficient with Microsoft suite (Excel, Word, Sharepoint, Outlook, Teams, Planner) and Google Drive
• Experience maintaining Point of Sale system
• Great communication skills; ability to communicate across departments (other managers) and be spokesperson for Tasting Room
• Excel at customer service and creating relationships with customers
• Self-starter who can make improvements without micro-management

Benefits Include: 

• Paid time off 
• Company-paid holidays
• Two consecutive days off every week
• 401(k) plan
• Health insurance – medical/dental/vision
• Discounted beer, food, and merchandise 

Interested Applicants:  

• Please send cover letter and resume to: jobs@greatnorthaleworks.com 
• No drop-ins please.

Great North Aleworks is an Equal Opportunity Employer.